Your source for transparent and direct answers regarding customization, system permissions, global compliance, and trade terms. We are here to eliminate uncertainties and accelerate your project deployment.
We offer exceptional flexibility. For standard models and light customization (such as Logo silk-screening or custom boot animations), we support ultra-low MOQs and even single-unit prototyping for testing. Depth OEM/ODM projects (like custom PCBA) are evaluated based on specific project requirements.
Leveraging our 3,000m2 in-house facility, standard samples can be ready in as little as 3-5 days. For projects involving deep hardware customization or PCBA re-layout, we typically deliver 3D/SLA prototypes for verification within 15-20 working days.
We provide full-stack hardware redesign, including Pantone color matching for enclosures, interface modifications (NFC/RFID, RS485, PoE), high-brightness displays (1000+ nits), Anti-Glare (AG) coatings, and specialized fanless IP65-rated medical or industrial structures.
Absolutely. Levinko supports Android, Windows, and Linux systems. As a source manufacturer, we provide native Root access to grant your SaaS software the highest level of system control.
We support factory-level configuration of Kiosk Mode. This allows you to hide the system navigation bar, block system settings, and enable auto-boot for your proprietary APP, ensuring the device remains a dedicated terminal.
Yes, free of charge. We provide detailed SDK/API documentation and demo source codes for calling LED status lights, NFC readers, and various sensors. Our dedicated FAEs (Field Application Engineers) are also available to assist with your integration.
Our motherboards feature an industrial Hardware Watchdog for automated reboots upon system failure. Additionally, our firmware is compatible with commercial MDM solutions like TeamViewer for silent remote OTA updates.
No. We reject the unethical practice of price hikes after prototyping. We provide clear tiered pricing and validity periods during the sample stage, and we offer material price-locking for bulk orders to ensure long-term stability.
All products comply with CE, FCC, and RoHS standards. For projects entering North American or British markets, our technical documentation team fully assists in achieving deep certifications such as UL or UKCA.
We maintain deep partnerships with original chipset manufacturers and A-grade LCD suppliers. We commit to a 5-7 year stable supply cycle for core PCBA solutions, preventing the need for frequent hardware re-certification.
We offer a 1-3 year standard hardware warranty. We utilize A-grade industrial panels, and every device undergoes a mandatory 24-hour full-load aging test to ensure 24/7 stable operation in demanding environments.
We implement a structured ticket system for technical evaluation. For bulk orders, we provide a fixed ratio of spare parts (entire units or core components like motherboards/screens) shipped with the cargo. This allows for “instant replacement” at your local sites, saving cross-border logistics costs.
We refuse bot-style customer service. All technical issues regarding system drivers or hardware errors are handled directly through scheduled meetings with Levinko’s hardware and software engineers for rapid resolution.
We support standard international trade terms, primarily EXW, FOB (Shenzhen/Hong Kong), and CIF. For payments, we accept PayPal and T/T for sampling. Bulk orders are typically processed via T/T (30% deposit, 70% before shipment).
Our packaging passes rigorous drop and vibration tests. Bulk shipments utilize standardized palletized sea freight packaging or reinforced air freight crates to ensure displays and precision electronics arrive intact.
Yes. For portable products with integrated batteries, we provide complete UN38.3 and MSDS transport certificates to ensure smooth customs clearance and global logistics.
Connect with Levinko’s hardware experts to discuss your specific project requirements. Let us build the reliable foundation your software system deserves.